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Accessibility Guide

 

Accessibility Guide

Trinity-St. Paul's Centre

Everyone is welcome to enjoy music at Trinity-St. Paul's Centre, Jeanne Lamon hall, and as such we want to ensure that all visitors, patrons, and employees have equal access.

 At Trinity-St. Paul’s Centre, Jeanne Lamon Hall: Tafelmusik staff are committed to making every patron’s concert experience outstanding. Please contact the Tafelmusik Box Office at (416) 964-6337 to advise us of your needs in advance of attending a performance. The venue is wheelchair-accessible via a ramp on Bloor Street, and the Box Office has recently been refurbished to include an accessible ticket counter. There is no elevator in the building, but accessible seating is available on the ground floor. A barrier-free, gender-neutral washroom, which includes a motorized door, is available for use on the ground floor.

Limited Mobility

Trinity-St. Paul’s Centre, Jeanne Lamon Hall is wheelchair-accessible via a ramp at our Bloor Street entrance (north side of the building).  There is no elevator in the building, but accessible seating is available on the ground floor for patrons with limited mobility and their companion (to book this accessible seating, please contact our Box Office at tickets@tafelmusik.org or 1 (833) 964-6337. A barrier-free, gender-neutral washroom, which includes a motorized door is available for use on the ground floor .  Trinity-St. Paul’s also owns a wheelchair for use within the building.  Staff are available to assist you when needed; please just inform us and we are happy to help.

Service Animals and Support Persons

Service animals are welcome in all parts of our premises that are open to the public.  Special seating is also available for disabled patrons arriving with a service animal or a companion.  The ticket price for a support person will be discounted by 50%.

Allergies and Sensitivities

We ask that all visitors and employees be considerate of others who may have allergies and/or multiple chemical sensitivities and refrain from wearing perfume and cologne, or other scented products. Staff can accommodate patrons with allergies by switching their seats at the concert.  Please inform the staff on duty of your needs in case of a problem.

Communication

For patrons who are blind or have vision loss, program notes can be sent in Word format to those equipped with screen reader software.  Please contact us at info@tafelmusik.org or 1 (833) 964-6337 for this service.  Please note that all program material is available approximately one (1) week before the concerts in Word format.

Medical Emergencies and First Aid

Please notify a staff member immediately upon needing any assistance.  Trained professionals from St. John Ambulance are present at most Tafelmusik concerts at Trinity-St. Paul’s Centre, Jeanne Lamon Hall, and have training in First Aid, Cardio-Pulmonary Resuscitation (CPR), and have access to an Automated External Defibrillator (AED).

Other Venues

For information about the accessibility policies of other venues where we perform, please contact the Box Office at tickets@tafelmusik.org or 1 (833) 964-6337, or contact the venue where the concert is being held.